Welcome & Thank You!
To get started with your new website we’re going to need some details from you, and so that we can keep track of the details we ask that you either send the relevant information to [email protected] or visit https://support.jtekresources.com and open a support ticket.
Note: We will be dealing with jobs in the order in which we receive the necessary details for completing the work.
At busy times it may take 5-7 working days for us to complete the full site setup delivery for you, although usually it is completed within 48 hours.
Basic Information We Require:
1. Your Name
2. Your Receipt ID & Payment Email
2. Your Company Name & Address
4. Your Company Email
5. Your Domain Name – If you don’t have one then please read the Week#2 lesson for suggestions on choosing a suitable domain name for your site
6. If you want us to update your nameservers to point your domain at your hosting then we will need temporary access (login details) to your domain registrar (we can also show you how to do this yourself for most popular domain registrars)
NOTE: Where you give us access to important account such as domain registrar, hosting and WP admin we recommend you update the password as soon as we have finished so you know you are secure.
NOTE: Where you give us access to important account such as offsite storage and WP admin we recommend you update the password as soon as we have finished so you know you are secure.